FAQ

 

Where do you roast?


We roast on site at our Roastery and Tasting bar at 4328 No.3 Road, Richmond, BC V6X 2C2.


When do you roast?


We currently do not have set roasting dates, but we can often be found roasting during opening hours. You are more than welcome to check out the roaster. Just ask one of our team members.


What about wholesale? What if we want to use your coffee in our cafe?


Please send an email to wholesale@talescoffee.com and we will be more than happy to talk about if we may be a good fit to satisfy your coffee needs!


Can I order bulk coffee or baked goods for my event?


We are happy to accommodate bulk orders with enough advance notice. Usually, 48 hours will do it, but for some things like large bread or croissant orders we may need extra lead time. Please contact us here for more details or to place an order!

Unfortunately we cannot provide large volumes of pre brewed coffee. Consider hiring us for your next even instead!


I don’t have a grinder. Do you sell pre-grind coffee?


Yes! We can pre-grind the coffee beans for you before shipping the order. Please let us know that you need pre-grind coffee and the type of brewing method you use at home. Our roasting team will determine the best grind size for your brewing method.